SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of majestene.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of majestene.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normally, I don't write reviews, but this trash can deserves one. It's incredibly convenient for disposing of things like baby wipes, especially with the hands-free lid. Tried a cheaper one but it didn’t compare; this one’s design and function are far superior. Got another when the price dropped!
Was a bit unsure because of the price, but it turned out to be the perfect addition. It’s surprisingly spacious for its size, making trash management a breeze, and it fits my space’s aesthetic well. Definitely worth it.
This bin has been a lifesaver in keeping the dogs out of the garbage. Compact, effective, and just works wonders.
Really liked this bin until the lid mechanism gave out. Now it won’t close properly, despite trying to clean it and changing batteries. It was great while it lasted but seems like it might not be built to last long.
Feels like I've got a mini R2D2 dealing with my trash – so cool and a hit at gatherings. It's like a little show every time someone uses it.
Love the space, the color, and the design with those gold buttons! The sensor responds without any lag.
Got this a few months back mainly for disposing of baby diapers, and it’s been a game-changer. The no-touch open is a blessing when you’ve got your hands full. Absolutely recommend it!
I’ve just gotten it and already it’s making a big difference! I did a lot of looking around before choosing this one, and I'm not disappointed. It’s whisper-quiet, setting it up was straightforward, and using it is a breeze. The special section inside for the bag is a plus, making it look neat and classy.
Inherited a tiny bathroom and thought I'd have to get creative to fit a trash can. This can's design is ingenious, fitting snugly without taking up extra space. The motion detection is just right, the opening and closing are quiet, and the LED countdown is a nice touch.
Originally bought this to deter my dog from trash-snacking. While that plan didn't pan out, the can itself has withstood everything from being knocked over to having the battery compartment come loose – and still works like a champ. Wished it could differentiate between pets and people, but it's a solid product regardless.
This can is super sleek and perfect for small spaces. My only gripe is it could open and close a bit faster.
Own two of these cans and love them, but one stopped working less than 6 months in. Changed the batteries, looked for troubleshooting tips but no luck so far.
Setting it up was straightforward, it's easy to use and looks really stylish.
Been using this for a year now. Loved it so much, I got another. It's user-friendly, you won't dirty your hands when taking out trash, and it's quite attractive. The lid automatically closes after use, and it's durable. Runs on three batteries.
This small garbage can with automatic open and close is incredibly handy.
Love this little trash can! The sensor requires you to get quite close, but it works reliably every time. The lid closes by itself after about 5 seconds, which is pretty neat.
This handy trash can with a sensor is a perfect fit for the bathroom. Setup was a snap. It also came with a roll of trash bags, which is super convenient. The lid responds well to hand waves, and its size and appearance are just right for my bathroom. Really happy with how it's working out.
The sleek design is perfect for any bathroom, even ones with not much space. It stays out of the way, and the lid closes tightly, so there are no bad smells. It even came with a roll of trash bags, which I really appreciated.
Love the motion detection feature; it opens and closes just like you'd expect. The batteries last a long time, and its compact size means it fits easily even in small bathrooms.
Good price, the shipping was fast, and it's been working great so far.
This trash can is amazing! I never thought a trash can in the kitchen could make life easier, but it really does. Plus, the color looks perfect in my kitchen.
This is just what I needed for my busy kitchen. You can remove the top easily to take out heavy bags, and it's simple to clean.
This trash can is pretty cool! Everyone who comes over comments on it. It's also easy to clean, which is great when kids or guests make a mess.
At first, I thought getting an automatic trash can was a bit lazy and unnecessary. But after seeing one in use at my daughter's house, I changed my mind and had to get one. I'm really glad I did because the hands-free opening is awesome. I've had it for a few months now, and it's still going strong.
I'm really happy with this trash bin. The motion sensor works perfectly every time.